Invoice Details

The invoice details page gives you a complete breakdown of a single invoice so you can see exactly what you were charged for during a given billing period. You can reach this page by clicking on any invoice from the main Billing page.

Line Items and Totals

The detail view lists every line item on the invoice, including the specific services and items that contributed to the total charge. Each line item shows what you were billed for, so there is full transparency into how your invoice amount was calculated. The totals section at the bottom summarizes everything, giving you a clear picture of the final amount due or paid.

Reviewing your line items regularly is a good habit. It helps you understand where your costs are coming from and makes it easier to spot anything that looks out of the ordinary before it becomes a bigger issue.

Linked Shipment Context

Some invoice line items are tied to specific shipments. When this context is available, you can click through to view the associated shipment directly from the invoice. This is especially helpful when you want to cross-reference a charge against the actual work that was done, such as verifying unit counts or service fees tied to a particular inbound or outbound shipment.

Stripe Invoice Document

Where supported, you can access the full Stripe invoice document from this page. The Stripe document provides a formal, downloadable record of the invoice that can be used for your own accounting and record-keeping purposes.

Troubleshooting

If an invoice fails to load or the details page appears blank, try refreshing the page. This usually resolves temporary loading issues. If the problem persists, or if you have questions about any of the charges on an invoice, open a support ticket and include the invoice number so the team can look into it for you.