Introduction

Welcome to the documentation site. Here you will find detailed guides that walk you through every section of the dashboard, from creating your first inbound shipment to managing outbound orders and everything in between. Use this page as your starting point and jump into whichever section is most relevant to you.

Documentation Sections

Getting Started

Get oriented with the dashboard and learn how to navigate the platform efficiently.

• Dashboard Overview -- Understand the main dashboard, review key metrics, and learn how to use it as a triage page to prioritize your daily tasks.
• Announcements and Search -- View warehouse announcements, learn how global search works across pages, and pick up tips for mobile usage.

Inbound

Everything related to sending inventory to the warehouse.

• Inbound -- Create inbound shipments, upload shipments via CSV, search and filter your shipment table, edit or delete entries, and manage your shipping names.

Received

Track what has arrived at the warehouse and handle items that need your attention.

• Received -- Review items flagged under Needs Attention and confirm checked-in inventory so it can move forward in the workflow.

Inventory and Requests

Manage your on-hand inventory and submit service requests.

• Inventory -- Browse your full inventory, use bulk edit to update multiple items at once, print labels, request outbound shipments, request item details or pictures, and request disposal for items you no longer need.

Requested

Follow up on the requests you have submitted.

• Requested -- View all pending and completed requests including outbound shipments, FBA shipments, detail requests, picture requests, and disposal requests.

Outbound

Track shipments that have left the warehouse.

• Outbound -- View shipped shipments and their tracking information, delivery status, and historical shipment data.

Support

Get help when you need it.

• Support Tickets -- Create and manage support tickets to communicate directly with the warehouse team.

Account and Billing

Manage your account settings, billing, and performance metrics.

• Billing -- View your invoices, understand billing line items, and manage payment methods.
• KPIs -- Review key performance indicators that give you insight into your account activity over time.
• Referrals -- Access your referral program details and track referral credits.
• Settings -- Update your profile, notification preferences, and account configuration.